Improving bug triage with user pain
Oct 20, 2023
https://lostgarden.home.blog/2008/05/20/improving-bug-triage-with-user-pain/
Advocates for ranking bugs on several scales related to how badly they hurt how many users: a utilitarianism for bug triage.
Via this oddly excellent blog post about Tailscale's updated pricing model, by the consistently excellent Avery Pennarun.