Improving bug triage with user pain

last updated: Oct 20, 2023

https://lostgarden.home.blog/2008/05/20/improving-bug-triage-with-user-pain/

Advocates for ranking bugs on several scales related to how badly they hurt how many users: a utilitarianism for bug triage.

Via this oddly excellent blog post about Tailscale's updated pricing model, by the consistently excellent Avery Pennarun.

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